Information Technology in Hospitality : (formerly The International Journal of Hospitality Information Technology)

Editor: Andrew J. Frew, Ph.D.

ISSN: 1545-9535


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Aims & Scope

Information Technology in Hospitality (formerly the International Journal of Hospitality Information Technology) is a scientifically founded journal that seeks to publish articles in the field of hospitality information technology, a field that in the broadest sense draws upon the interface and impact of Information and Communication Technologies (ICT) and the hospitality industry. Thus hotels, restaurants, resorts, leisure and full range of hospitality provision, management, and communication are considered, as is ICT use in hospitality learning, teaching, and training. Articles must be original work and cannot be published or considered for publication elsewhere. The intent of the journal is to serve as a medium through which both researchers and the hospitality industry may display and exchange ideas and develop the corpus of knowledge. The journal strives to keep its readers abreast of the latest developments in hospitality information technology by publishing articles of the highest possible standard. All research articles will be subject to double blind peer review involving the Editor or Depute Editor and at least three members of the Editorial Review Board. All articles will be judged primarily on their contribution to the corpus of knowledge in the field of hospitality information technology, the robustness of the methodological approach and on the clarity and structure with which the author conveys concepts, ideas, and technical information. The journal will also contain invited and reviewed industry contributions and more general information of use to the readership.

Information Technology in Hospitality (ISSN 1545-9535) (formerly International Journal of Hospitality Information Technology) is no longer publishing. Please consider submitting articles to:

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Andrew J. Frew, Ph.D.
Professor, Queen Margaret University College, Edinburgh, UK

Deputy Editor
Peter M. O’Connor, Ph.D.
Associate Professor, Institut de Management Hotelier International, Paris, France

Associate Editors
Hubert vanHoof, Ph.D.
Professor, Penn State University, USA

Galen Collins, Ph.D.
Professor, Northern Arizona University, USA

Industry Editor, EMEA
Dolf Mogendorf, Ph.D.
Research Director, eProductive Ltd, UK

Industry Editor, North America
Mark Hamilton,
Director of Property Management Systems, Radiant Systems, USA

Editorial Board
Kathleen Pearl Brewer, Ph.D.
Professor, University of Nevada Las Vegas, USA

Dimitrios Buhalis, Ph.D.
Senior Lecturer, University of Surrey, UK

Sunmee Choi, Ph.D.
Assistant Professor, Pennsylvania State University, USA

Stavros Christodoulakis, Ph.D.
Professor, Technical University of Crete, Greece

Steve Clarke, Ph.D.
Professor, University of Hull, UK

Cihan Cobanoglu, Ph.D.
University of Delaware, USA

Daniel J Connolly, Ph.D.
Associate Professor, University of Denver, USA

Jean-Marc Godart, Ph.D.
Research Associate, Polytechnique de Mons, Belgium

Sunny Ham, Ph.D.
University of Kentucky, USA

Kimberley Harris, Ph.D.
Associate Professor, Florida State University, USA

Michael Kasavana, Ph.D.
Michigan State University, USA

Rob Law, Ph.D.
Hong Kong University Polytechnic, Hong Kong

Andrew Lockwood, Ph.D.
Professor, University of Surrey, UK

Juline Mills, Ph.D.
Assistant Professor,  Purdue University, USA

Valeria Minghetti, Ph.D.
CISET – Ca’Foscari University, Italy

Richard Moore
Emeritus Professor, Cornell University, USA

Jamie Murphy, Ph.D.
Visiting Fellow, University of Western Australia, Australia

Marco Robledo, Ph.D.
Professor, Universitat de les Iles des Balears, Spain

Marianna Sigala, Ph.D.
Lecturer, University of the Aegean, Greece

Zongqing Zhou, Ph.D.
Associate Professor, Niagra University, USA

Volume 4 Author Index

Abrahams, B., 93

Beldona, S., 49
Brewer, P., 49
Buergermeister, J., 107

Connolly, D. J., 23

Daniele, R., 71
DiLeva, M., 121

Fraenkel, S., 83
Frew, A. J., 1, 47, 71, 125

Gregoire, M., 3

Ham, S., 15, 143
Harris, E., 107

Iunius, R. F., 83

Jeong, M., 3
Jeong, S., 15

Kim, W. G., 15, 143
Kline, S. F., 49

Lacour-Gayet, J., 83
Lambert, C. U., 127
Law, R., 153
Lee, K. W., 127
Lu, S., 153

McGrath, G. M., 93, 161

O'Connor, P., 63
Oh, H., 3

Schmidt, C., 107

Volume 4 Subject Index

Abstraction, 93
Application service provisioning, 49
Australian tourism industry, 161

Best practices, 107
Booking, 3
Business models, 71
Business model travel agent, 71

Case study, 23
Centralized information systems, 49
China, 153
Concepts, 83
Cookies, 63
Course room management systems, 107
Crisis management, 153

Definitions, 83
Digital environment, 107

e-Commerce, 3, 63
Electronic distribution, 71
eMediary, 71

Food service management, 127

Gaps and needs, 161
Growth strategies, 71

Hospitality information technology, 23
Hotel, 153
Hotel industry, 63, 143

Information integration, 93
Information technology (IT), 15, 83, 153
Information technology (IT) implementation, 143
Inputs, 83
IT investment, 15

Knowledge management, 49
Knowledge representation, 93

Labor, 83
Lodging, 49
Lodging operations, 15

Methodology, 83

Online intermediary, 71
Online reservation, 3
Ontologies, 93
Optimization, 127
Organizational learning, 49

Perception, 83
POS menu design project, 107
Privacy, 63
Process, 83
Productivity, 83
Profitability, 83

Qualitative analysis, 23
Quality, 3, 83

Research methods, 23

Semantic Web, 93
Service quality, 143
Simulation, 127
SMTEs, 93

Teaching and learning, 107
Technology diffusion, 93
Tourism, 71
Tourism information systems, 161
Training, 83

Upscale hotels, 15

Value, 3

Waiting time, 127
Website quality, 3

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