Event Management

Editor-in-Chief
Mike Duignan, University of Surrey, UK
Head of Department and Reader in Events
Director, Observatory for Human Rights and Major Events (HaRM)
School of Hospitality and Tourism Management
Faculty of Arts and Social Sciences
University of Surrey
m.duignan@surrey.ac.uk
surrey.ac.uk

Deputy Editors
Leonie Lockstone-Binney, Griffith University, Australia
David McGillivray, University West of Scotland, UK
Milena Parent, University of Ottowa, Canada
Emma Wood, Leeds Beckett, UK

Social Media Editor
Seth Kirby, Nottingham Trent University, UK

Special Advisors
Laurence Chalip, George Mason University, USA
Alan Fyall, University of Central Florida, USA
Leo Jago, University of Surrey, UK
Adele Ladkin, Bournemouth University, UK
Stephen Page, University of Hertfordshire, UK
Holger Preuss, University of Mainz, Germany
Richard Shipway, Bournemouth University, UK

Co-Founding Editors
Donald Getz, University of Calgary, Canada
Bruce Wicks, University of Illinois at Urbana-Champaign, USA

Associate Editors
Kayode Aleshinloye, University Central Florida, USA
Jane Ali-Knight, Edinburgh Napier University, UK
Charles Arcodia, Griffith University, Australia
Sandro Carnicelli, University of the West of Scotland, UK
Chris Chen, University of Canterbury, Australia
Willem Coetzee, University of Otago, NZ
Simon Darcy, University Technology Sydney, Australia
Kate Dashper, Leeds Beckett University, UK
Tracey Dickson, University of Canberra, Australia
Sally Everett, Kings College London, UK
Sheranne Fairley, University of Queensland, Australia
Kevin Filo, Griffith University, Australia
Rebecca Finkel, Queen Margaret University, UK
Tom Fletcher, Leeds Beckett University, UK
Chris Gaffney, New York University, USA
Sandra Goh, Auckland University of Technology, NZ
Kirsten Holmes, Curtin University, Australia
Xin Jin, Griffith University, Australia
Kiki Kaplanindou, University of Florida, USA
Donna Kelly, The University of Technology, Jamaica
James Kennell, University of Greenwich, UK
Jason Liang, Sun Yat-Sen University, China
Eleni Michopoulou, University of Derby, UK
Laura Misener, Western University, Canada
Bri Newland, New York University, USA
Nikolaos Pappas, University of Sunderland, UK
Luke Potwarka, University of Waterloo, Canada
Greg Richards, Breda University of Applied Sciences, Netherlands
Martin Robertson, Edinburgh Napier University, UK
Debbie Sadd, Bournemouth University, UK
Martin Schnitzer, University of Innsbruck, Austria
Nancy Stevenson, University of Westminster, UK
Aaron Tkaczynski, University of Queensland, Australia
Louise Todd, Edinburgh Napier, UK
Oscar Vorobjovas-Pinta, Edith Cowan University, Australia
Karin Weber, Hong Kong Polytechnic University, Hong Kong
Nicholas Wise, Arizona State University, USA
Jinsheng (Jason) Zhu, Guilin Tourism University and Chiang Mai University, Thailand
Vassillios Ziakas, University of Surrey, UK

Editorial Advisory Board
Emma Abson, Sheffield Hallam University, UK
John Armbrecht, University of Gothenburg, Sweden
Jarrett Bachman, Fairleigh Dickinson University, Canada
Ken Backman*, Clemson University, USA
Sheila Backman, Clemson University, USA
Rui Biscaia, University of Bath, UK
Charles Bladen, Anglia Ruskin University, UK
Glenn Bowdin, Leeds Beckett University, UK
Ian Brittain, Coventry University, UK
Federica Burini, University of Bergamo, Italy
Jean-Loup Chappelet, University of Lausanne, Switzerland
Ubaldino Couto, Macao Institute for Tourism Studies, China
Juliet Davis, Cardiff University, UK
Emma Delaney, University of Surrey, UK
Simon Down, University of Birmingham and Högskolan Kristianstad, UK
Colin Drake, Victoria University, Australia
Carmel Foley, University Technology Sydney, Australia
Alan Fyall, University Central Florida, USA
Susanne Gellweiler, Dresden School of Management, Germany
David Gogishvili, University of Lausanne, Switzerland
John Gold, Oxford Brookes University, UK
Barbara Grabher, University of Graz, Austria
Jeannie Hahm, University Central Florida, UK
Kirsten Hallman, German Sport University Cologne, Germany
Luke Harris, University of Birmingham, UK
Najmeh Hassanli, University of Technology Sydney, Australia
Burcin Hatipoglu, University New South Wales, Australia
Claire Haven-Tang, Cardiff Metropolitan University, UK
Ted Hayduck, New York University, USA
Freya Higgins-Desbiolles, University of South Australia, Australia
Yoshifusa Ichii, Ritsumeikan University, Japan
Dewi Jaimangal-Jones, Cardiff Metropolitan University, UK
David Jarman, Edinburgh Napier University, UK
Allan Jepson, Herts University, UK
Jamie Kenyon, Loughborough University, UK
Brendon Knott, Cape Peninsula University of Technology, South Africa
Nicole Koenig-Lewis, Cardiff University, UK
Maximiliano Korstanje, University of Palermo, Argentina
Niki Koutrou, Bournemouth University, UK
Jeetesh Kumar, Taylor’s University (Malaysia), Malaysia
Chantel Laws, University of Westminster, UK
Weng Si (Clara) Lei, Macao Institute for Tourism Studies, China
Clifford Lewis, Charles Sturt University, Australia
Yanning Li, University of Surrey, UK
Erik Lundberg, University of Gothenburg, Sweden
Judith Mair, University of Queensland, Australia
Matt McDowell, University of Edinburgh, UK
Rutendo Musikavanhu, Coventry University, UK
Barbara Neuhofer, Salzburg University, Austria
Margarida Abreu Novais, Griffith University, Australia
Danny O’Brien, Bond University, Australia
Eric D. Olsen, Metropolitan State University of Denver, USA
Faith Ong, University of Queensland, Australia
Ilaria Pappalepore, University of Westminster, UK
Emilio Fernandez Pena, Universitat Autonoma de Barcelona, Spain
Marko Perić, University of Rijeka, Croatia
Hongxia Qi, Victoria University Wellington, NZ
Meng Qu (Mo), Hiroshima University, Japan
Bernadette Quinn, Dublin Institute of Technology, Ireland
Gregory Ramshaw, Clemson University, USA
Vanessa Ratten, La Trobe, Australia
Alector Ribeiro, University of Surrey, UK
Tiago Ribeiro, University of Lisbon, Portugal
Alector Ribiero, University of Surrey, UK
Giulia Rossetti, Oxford Brookes University, UK
Katie Schlenker, University Technology Sydney, Australia
Hugues Seraphin, Winchester University, UK
Jonathan Skinner, University of Surrey, UK
Ryan Snelgrove, University of Waterloo, Canada
Sarah Snell, Edinburgh Napier University, UK
Andres Coca Stefaniak, University of Greenwich, UK
Adam Talbot, Coventry University, UK
Aaron Tham, University of the Sunshine Coast, Australia
Jill Timms, University of Surrey, UK
Lewis Walsh, Anglia Ruskin University, UK
Trudie Walters, Independent, New Zealand
Xueli (Shirley) Wang, Tsinghua University, China
Stephen Wassong, German Sport University, Germany
Craig Webster, Ball State University, USA
Jon Welty Peachey, University of Illinois at Urbana-Champaign, USA
Kim Werner, Hochschule Osnabrück, Germany
Kyle Woosnam, University of Georgia, USA
Jialin (Snow) Wu, University of Huddersfield, UK
Sakura Yamamura, Max Planck Institute for the Study of Religious and Ethnic Diversity, Germany
Pamela Zigomo, University of Greenwich, UK

*(remaining Editor for submissions pre-November 2021)

PhD/ECR Editorial Board
Oluwaseyi Aina, University of the West of Scotland, UK
Elizabeth Ashcroft, University of Surrey, UK
Nicola Cade, Anglia Ruskin University, UK
Libby Carter, Birmingham City University, UK
Meg Hibbins, University of Technology Sydney, Australia
Montira Intason, Naresuan University, Thailand
Erik L. Lachance, University of Ottawa, Canada
Truc Le, Griffith University, Australia
Jason King, Leeds Beckett University, UK
Briony Sharp, University of the West of Scotland, UK
Darina Svobodova, University of Surrey, UK
Yann Tournesac, Leeds Beckett University, UK
Katy Tse, University of Surrey, UK
Beau Wanwisa, University of Surrey, UK
Emmy Yeung, University of Chester, UK
Nicole Yu, The University of Queensland, Australia

Submission Guidelines

Our aim is to make initial submission to Event Management as simple as possible, for all submission routes. Authors can use the following information as a checklist before submitting.

HOW TO SUBMIT: All manuscripts to be submitted via this link:

WHAT TO SUBMIT: Authors are asked to submit three documents below:

• Impact Statement
• Title page
• Manuscript

Cover letters are optional but we do encourage authors to provide this too to help detail the theoretical, empirical and/or practical contribution of the manuscript.

WHAT TO INCLUDE IN YOUR ‘IMPACT STATEMENT’: up to 500 words detailing the potential or actual impact of this article on society.

WHAT TO INCLUDE IN YOUR ‘TITLE PAGE’: Please ensure all of the following headings are present and addressed in the Title Page:

–        Title (20 words max)
–        Author(s) name
–        Affiliation (Department, Institution, City, Country)
–        Corresponding author and email address
–        Corresponding author ORCID
–        Declaration of interest
–        Part of a Special Issue? If so, state the name of the Special Issue.

WHAT TO INCLUDE AND HOW TO FORMAT MANUSCRIPTS: We provide authors with the flexibility to format and organise manuscripts in they way they prefer for initial submission. Authors will then work with our editorial assistants after acceptance to conform with journal standardised format before publication. We do however have a simple checklist of things below we do require at initial submission stage:

Sections to include:

• Title (up to 20 words, in CAPITAL LETTERS and BOLD)
• ‘Highlights’ (3-5 highlights, max 80 characters including spaces for each bullet point)
• ‘Abstract’ (150 words max)
• ‘Keywords’ (up to 8, placed immediately after the Abstract)
• A ‘Literature review’ and ‘Methodology’ must feature, unless not appropriate.

Formatting requirements

• Arial font, size 10 or 12.
• All manuscripts should be thoroughly checked for spelling and grammar.
• In-text citations and ‘References’ (these can be formatted to your choosing but must be consistent).
• Double spaced and page numbers (NOTE: please do not use ‘line numbering’ these are automatically generated on submission).
• ‘Tables’ and high quality ‘Images’ and ‘Figures’ embedded in the manuscript, not as separate files.
• Clearly identifiable headings with no more than three levels – see example below.
  1. HEADING,
  1.1 Sub-heading
  1.1.1 Sub-sub heading.

SUBMISSION TYPES:

• Research article (up to 10000 words) – traditional full-length research articles contribute to theory.
• Research note (up to 2000 words) – short pieces that are theoretically or methodologically relevant, novel and innovative that can be developed further and advanced by other scholars. Commentaries and debates can be submitted under this submission type too.
• Event case study (up to 10000 words) – full-length empirically based research articles that rigorously applies theory but does not necessarily seek to develop theory. Authors must however stress the implications of empirical work beyond the event case study context.
• Event education (up to 10000 words) – full-length pieces focusing on events-related learning and teaching innovation and impact on student education, experience and performance.

ONLINE FAST-TRACK PUBLICATION

Accepted manuscripts will be loaded to Fast Track with DOI links online. Fast Track is an early e-pub system whereby subscribers to the journal can start reading and citing the articles prior to their inclusion in a journal issue. Please note that articles published in Fast Track are not the final print publication with proofs. Once the accepted manuscript is ready to publish in an issue of the journal, the corresponding author will receive a proof from our Production Department for approval. Once approved and published, the Fast Track version of the manuscript is deleted and replaced with the final published article. Online Fast Track publication ensures that the accepted manuscripts can be read and cited as quickly as possible.

COPYRIGHT

• Use of Copyright Material: Authors must attest their manuscript contains original work and provide proof of permission to reproduce any content (artwork, photographs, tables etc.) in connection with their manuscript, also ensuring their work does not infringe on any copyright and that they have obtained permission for its use. It is important to note that any and all materials obtain via the Internet/social media (including but not limited to Facebook, Twitter, Instagram, etc.) falls under all copyright rules and regulations and permission for use must be obtained prior to publication.
• Copyright: Publications are copyrighted for the protection of authors and the publisher. A Transfer of Copyright Agreement will be sent to the author whose manuscript is accepted. The form must be completed and returned with the final manuscript files(s).

AUTHOR OPTIONS

Articles appearing in Event Management are available to be open access and also contain color figures (neither is a condition for publication). Authors will be provided with an Author Option Form, which indicates the following options. The Author Option form will be sent to the author whose manuscript is accepted. The form must be completed and returned with the final manuscript file(s) even if the answer is “No” to the options. This form serves as confirmation of your choice for the options.

A voluntary submission fee of $125.00 includes one free page of color and a 50% discount on additional color pages (color is discounted to $100.00 per color page).

Open access is available for a fee of $200.00 for up to 15 pages and $50.00 for each additional page. Color would be discounted to $100.00 per color page.

If you choose to have your article be open access, an Open Access form will be sent with the amount due based on the number of pages at proof stage. The Open Access form will need to be completed and returned with payment information and any corrections to the proof prior to publication.

The use of color in articles is an important feature. Your article may contain figures that should be printed in color. There is a charge for figures appearing in color. Cost for color figure in an article $200.00 (if not paying Voluntary Submission Fee or Open Access Fee). A payment form will be provided with your proof if you take advantage of this option, which will need to be completed and returned with any corrections to the proof prior to publication.

Event Management (EM) Peer Review Policy

Peer review is the evaluation of scientific, academic, or professional work by others working in the same field to ensure only good scientific research is published.

In order to maintain these standards, Event Management (EM) utilizes a double blind review process whereby the identity of the reviewers is not known to authors and the authors are not shown on the article being reviewed.

The peer review process for EM is laid out below:

An article is first checked for its topical suitability and basic formatting by the Editor-In-Chief (EIC).

The submission, with all identification removed, is sent to an Editorial Board member by the EIC, within 7 days. The Editorial Board member then sends the submission to two other scholars within 7 days. The reviewers are always experts in their field. Authors may not suggest reviewers; however, they are allowed to suggest reviewers to be avoided due to a potential conflict of interest.

Comments from the reviewers are expected in 4-8 weeks or less and are delivered to the Editorial Board member. The Board member then has 7 days to send his/her recommendation to the EIC who assesses the merit of the manuscript based on comments received.

Authors receive detailed comments along with the final decision of: accept, accept with minor revisions, accept with major revisions, or rejection within 7 days. The comments to authors are blinded.

Authors would have 12 months to resubmit a revised paper. Notification of final decision is typically 2 weeks’ time.

As a reviewer for Event Management you would have the benefit of reading and evaluating current research in your area of expertise at its early state, thereby contributing to the integrity of scientific exploration.

If you are interested in becoming a reviewer for EM please contact the EIC: Kenneth Backman
Clemson University. E-mail: frank@clemson.edu

As a reviewer for Event Management, you can take advantage of the following incentive:

If you review three papers for one of the Cognizant journals (Tourism Review International, Tourism Analysis, Event Management, Tourism Culture and Communication, Tourism in Marine Environments, and Gastronomy and Tourism) within a one-year period, you will qualify for a free OPEN ACCESS article in one of the above journals.

ETHICS STATEMENT

The publishers and editorial board of Event Management have adopted the publication ethics and malpractice statements of the Committee on Publication Ethics (COPE) https://publicationethics.org/core-practices.  These guidelines highlight what is expected of authors and what they can expect from the reviewers and editorial board in return. They also provide details of how problems will be handled. Briefly:

Event Management is governed by an international editorial board consisting of experts in event management, tourism, business, sport, and related fields. Information regarding the editorial board members is listed on the inside front cover of the printed copy of the journal in addition to the homepage for the journal at: https://www.cognizantcommunication.com/journal-titles/event-management under the “Editorial Board” tab.

This editorial board conducts most of the manuscript reviews and plays a large role in setting the standards for research and publication in the field. The Editor-in-Chief receives and processes all manuscripts and from time to time will modify the editorial board to ensure a continuous improvement in quality.

The reviewers uphold a peer review process without favoritism or prejudice to gender, sexual orientation, religious/political beliefs, nationality, or geographical origin. Each submission is given equal consideration for acceptance based only on the manuscript’s importance, originality, academic integrity, and clarity and whether it is suitable for the journal in accordance with the Aims and Scope of the journal. They must not have a conflict of interest with the author(s) or work described. The anonymity of the reviewers must be maintained.

All manuscripts are sent out for blind review and the editor/editorial board will maintain the confidentiality of author(s) and their submitted research and supporting documentation, figures, and tables and all aspects pertaining to each submission.

Reviewers are expected to not possess any conflicts of interest with the authors. They should review the manuscript objectively and provide recommendations for improvements where necessary. Any unpublished information read by a reviewer should be treated as confidential.

Authors

Manuscripts must contain original material and must not have been published previously. Material accepted for publication may not be published elsewhere without the consent of the publisher. All rights and permissions must be obtained by the contributor(s) and should be sent upon acceptance of manuscripts for publication.

References, acknowledgments, figure legends, and tables must be properly cited and authors must attest their manuscript contains original work and provide proof of permission to reproduce any content (artwork, photographs, tables, etc.) in connection with their manuscript, also ensuring their work does not infringe on any copyright and that they have obtained permission for its use. It is important to note that any and all materials obtain via the Internet/social media (including but not limited to Face Book, Twitter, Instagram, etc.) falls under all copyright rules and regulations and permission for use must be obtained prior to publication.

Authors listed on a manuscript must have made a significant contribution to the study and/or writing of the manuscript. During revisions, authors cannot be removed without their permission and that of all other authors. All authors must also agree to the addition of new authors.  It is the responsibility of the corresponding author to ensure that this occurs.

Financial support and conflicts of interest for all authors must be declared.

The reported research must be novel and authentic and the author(s) should confirm that the same data has not been and is not going to be submitted to another journal (unless already rejected). Plagiarism of the text/data will not be tolerated and could result in retraction of an accepted article.

When humans, animals, or tissue derived from them have been used, then mention of the appropriate ethical approval must be included in the manuscript.

Publisher

The publishers agree to ensure, to the best of their abilities, that the information they publish is genuine and ethically sound. If publishing ethics issues come to light, not limited to accusations of fraudulent data or plagiarism, during or after the publication process, they will be investigated by the editorial board including contact with the authors’ institutions if necessary, so that a decision on the appropriate corrections, clarifications, or retractions can be made. The publishers agree to publish this as necessary so as to maintain the integrity of the academic record.

View All Abstracts

Access Current Articles (Volume 25, Number 5)

Table of Contents:  

Volume 25, Number 5

Asian Convention Venue Engaging in Sustainable Practice: The Driving and Hindering Factors – 411
DOI: https://doi.org/10.3727/152599519X15506259856561

Stephanie Lee,* Jialin S. Wu,† and Chen Zheng‡

*Faculty of Management and Hospitality, Technological and Higher Education Institute of Hong Kong
†Business School, University of Huddersfield, Huddersfield, UK
‡Business School, Edge Hill University, Lancashire, UK

This study aims to identify the factors that drive or hinder convention venues to implement sustainable practices. The response from 136 Asian convention venue senior managers shows that improving the corporation image of the venue is the primary driving factor for the management team to engage in sustainable practices, while lack of resources is the major hindering factor. The significant differences in the driving and hindering factors were identified among the management team from different sized convention venues in Asia. The importance and suitability of sustainable practices were revealed from the perspective of different sized convention venues. The insights from this study deepen the understanding of sustainability in convention management and provide valuable implications for industry practitioners.

Key words: MICE industry; Sustainable practice; Sustainable development goal; Convention venue; Driving factor; Hindering factor

Exploring Partnerships in Sport Event Delivery – 425
DOI: https://doi.org/10.3727/152599519X15506259856363

Ran Zhou,* Walker J. Ross,† Haozhou Pu,‡ Changwook Kim,§ Jeeyoon Kim,¶ Kyriaki Kaplanidou,§ and Rebecca Leopkey#

*Department of Sport, Nanjing University of Finance & Economics, Nanjing, China
†Barney Barnett School of Business and Free Enterprise, Florida Southern College, Lakeland, FL, USA
‡Department of Health and Sport Science, University of Dayton, Dayton, OH, USA
§Department of Sport Management, University of Florida, Gainesville, FL, USA
¶Department of Sport Management, Syracuse University, Syracuse, NY, USA
#Department of Kinesiology, University of Georgia, Athens, GA, USA

In order to provide high-quality sport events and cultivate economic, social, and environmental benefits in the local community, regional sport commissions in the US form partnerships with organizations across sectors. Building on Parent and Harvey’s partnership framework, this study seeks to reveal the components and processes of the collaboration between sport commissions and their partners in the delivery of sport events and subsequent outcomes. Using purposive and convenient sampling, data were collected from 12 in-depth interviews with leaders in sport commissions and partnering organizations based on their accessibility and familiarity with the research topic. The study identifies five main areas and multiple subcomponents of event-based partnerships, providing empirical evidence for Parent and Harvey’s partnership model. The findings advance this model by specifying the outcomes, challenges, and positive conditions for event-based partnerships and showing interactions between partnership components. More importantly, the findings contribute to a greater understanding of the partnership complexities and dynamics in the sport event-specific context and provide practical insights for sport commissions and other sport event organizers to strategically manage and maintain sport event-based partnerships.

Key words: Interorganizational relationships; Sport event-based partnerships; Components and processes; Sport commissions

Authentic Leadership, Empowerment, and Positive Outcomes: Hearing the Voices of the Events Industry – 445
DOI: https://doi.org/10.3727/152599519X15506259856615

Majd Megheirkouni

School of Business, Law & Social Sciences, Abertay University, Dundee, UK

The purpose of this study is to investigate the direct and indirect relationships between authentic leadership and job satisfaction, and those between authentic leadership and organizational commitment, using empowerment as a mediator in the events industry. Quantitative data were obtained from 304 participants from sport, cultural, and personal events in the Middle East. Three hundred and four surveys were completed. The results show that empowerment mediates the relationships between authentic leadership and job satisfaction, as well as between authentic leadership and organizational commitment in the events industry. Theoretical and practical implications of the findings are discussed, together with limitations and ideas for future research.

Key words: Authentic leadership; Empowerment; Satisfaction; Commitment; Events

The Impact of Cultural Festivals on Subjective Well-Being of the Visitors: Case Study of Alva’s Virasat, a National Cultural Festival in India – 459
DOI: https://doi.org/10.3727/152599521X16106577965143

Valsaraj Payini,* Jyothi Mallya,† Vasanth Kamath,‡ Blessy Prabha Valsaraj,§ and Badrinarayan Srirangam Ramaprasad¶

*Department of Food and Beverage Service, Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education, Manipal, India
†Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education, Manipal, India
‡Faculty of Operations and Information Science Management, T A Pai Management Institute, Manipal, India
§Department of Community and Mental Health, College of Nursing, Sultan Qaboos University, Muscat, Sultanate of Oman
¶Justice K S Hegde Institute of Management, Udupi, India

This research examined the relationship between cultural festival experience and subjective well-being among festival attendees. In this connection, this study captured the perceptions of 192 festival attendees’ attending the cultural festival of “Virasat” in India on the four subdimensions of festival experiences (i.e., music experience, festival atmosphere, social experience, separation experience) and subjective well-being. Accordingly, this study adopted structural equation modeling (SEM) and hierarchical regression analysis to examine the relationship between the study constructs. Results that emerge from this study point towards the presence of a significant positive relationship between cultural festival experience and subjective well-being. Furthermore, of the four dimensions of festival experience, music experience and separation experience, in that order, were found to be the most potent predictors of subjective well-being. Social experience and festival atmosphere only minimally augmented predictability of subjective well-being over and above music experience and separation experience. Accordingly, the findings of this study are expected to aid cultural festival organizers to design events that elicit exhilarating festival experiences that, in its turn, is expected to augment subjective well-being among event attendees. Drawing extensively from subjective well-being research in India that suggests factors like sociodemographics, personal characteristics, economic conditions, and purchasing power parity contribute only moderately, if not significantly, to the levels of subjective well-being among the residents in India, the findings of this study situates cultural festival experience as a possible trigger that augments subjective well-being among Indians in a collectivist cultural context.

Key words: Subjective well-being; Festival experience; India; Collectivist culture

A Holistic Investigation of Special Event Volunteer Motivation – 473
DOI: https://doi.org/10.3727/152599521X16106577965198

Lisa Cain,* Marissa Orlowski,† and Miranda Kitterlin-Lynch*

*Florida International University, Chaplin School of Hospitality & Tourism Management, North Miami, FL, USA
†University of Central Florida, Rosen College of Hospitality Management, Orlando, FL, USA

Over 1,400 food, wine, and beer festivals are held in the US annually, many of which are dependent on volunteers to provide the labor necessary once the event starts, so as to keep costs manageable. The purpose of this study was to obtain a holistic understanding of special event festival volunteer motivation. Specifically, this study utilized a survey with closed and open-ended questions to address student motivation for participating in the 2018 Food Network & Cooking Channel South Beach Wine & Food Festival (SOBEWFFR). The results demonstrated that students were motivated by three factors: Purposive, External Traditions/Commitments, and Solidary. Moreover, the findings revealed that there were issues of obligation and convenience that served to demotivate individuals from participating as a volunteer for this event.

Key words: Festival; Special event; Volunteer motivation

The Role of Motivations in Explaining Benefits Arising From Cultural Consumption: A Case Study Based on the Artecinema Documentary Festival – 489
DOI: https://doi.org/10.3727/152599521X16192004803700

Lorenzo Cicatiello,* Giuseppe L. Gaeta,* Massimo Guarino,† Salvatore Ercolano,‡ and Benedetta Parenti‡

*Department of Human and Social Sciences, University of Naples L’Orientale, Naples, Italy
†Department of Linguistic and Comparative Literary Studies, University of Naples L’Orientale, Naples, Italy
‡Department of Mathematics, Informatics and Economics, University of Basilicata, Potenza, Italy

Over recent years, scholars highlighted that cultural consumption motivations are highly heterogeneous among individuals and that they might shape the intensity of cultural consumption. This article contributes to this literature by inspecting whether motivations are linked to individual benefits arising from cultural consumption. The analysis relies on microdata collected through an original survey of spectators who attended an arts documentary festival annually held in Naples (Italy). The results show that the motivation matters in explaining the benefits perceived by festival participants. More in detail, the motivations related to the love of arts are crucial in explaining the willingness to pay for festival financing. The article is based on original primary data collected during the event. The findings prove to be interesting for institutions and cultural events professionals, insofar as they offer useful insights into the demand for local and highly targeted festivals.

Key words: Cultural consumption; Cultural events; Motivations; Contingent valuation; Documentary film festival

Understanding the Sport Event Volunteer Experience in the Implementation Mode of a Para-Sport Event: An Autoethnography – 501
DOI: https://doi.org/10.3727/152599520X15894679115556

Erik L. Lachance and Milena M. Parent

Faculty of Health Sciences, School of Human Kinetics, University of Ottawa, Ottawa, Canada

Research on volunteerism is one of the largest areas of inquiry within sport event management. Yet, the volunteer experience, as a phenomenon related to four constructs (satisfaction, motivation, commitment, and sense of community), is poorly understood over the course of the event’s life cycle due to the strong emphasis on quantitative methodologies and cross-sectional designs. Using an autoethnographic approach, the purpose of this study was to understand the volunteer experience in the implementation mode of the event life cycle. The context of the study was the 2017 Canadian Electric Wheelchair Hockey Association Nationals where the first author collected data through field notes and a personal journal, while the second author acted as an outsider and allowed for peer debriefing to occur. Following the completion of the event, data were thematically analyzed and two key themes were identified: (a) success in assigned role: satisfaction and the volunteer experience, and (b) sense of community: impetus for commitment, motivation, and the volunteer experience. Theoretical contributions of this article include (1) the transferability of the conceptual framework used in the study, which was originally developed and investigated in the planning mode of the event life cycle; and (2) the understanding of the volunteer experience during the implementation mode and how it is impacted by its four related constructs. Event managers are encouraged to develop specific strategies touching upon satisfaction, motivation, commitment, and sense of community to enhance their volunteers’ experience.

Key words: Volunteer experience; Motivation; Satisfaction; Commitment; Sense of community

Delivering Employable Event Studies Graduates: Student Perspectives on the Benefits of Experiential Learning – 521
DOI: https://doi.org/10.3727/152599518X15299559637653

Trudie Walters

Department of Tourism, University of Otago, Dunedin, New Zealand

The past decade has seen increasing competition between graduates for jobs, and universities are now frequently scrutinized and evaluated on their graduate employment success rates. This study reports on student perceptions of a revised event management course designed to enhance graduate employability through the use of experiential learning, based on the new Threshold Learning Outcomes for event studies in higher education in Australia. Thematic analysis of individual student reflections (the final assessment piece in the course) finds that students perceive significant benefits from the experiential learning activities, and most are able to articulate these in relation to employability. Professional skills and personal attributes developed include communication, problem solving, collaboration, leadership, and confidence. Students also perceive value in being able to link theory to practice and immerse themselves in a hands-on “real world” events industry experience that cements both events knowledge and events processes.

Key words: Employability; Graduates; Event studies; Experiential learning; Australia

The Effect of Exhibition Service Quality of Medical Tourism in Attendance Satisfaction and Behavioral Intention – 535
DOI: https://doi.org/10.3727/152599521X16192004803485

Dae-Hui Lee* and Eun-Joo Yun†

*Tourism Management, Global Business School, Soonchunhyang University, Republic of Korea
†Korean Food Quality Marketing Institute, Chungcheongnam-do, Republic of Korea

With the rapid growth of the medical tourism industry and the increasing interest in related industry exhibitions, this research investigated the effect of exhibition service quality of medical tourism on attendance satisfaction and behavioral intention. A self-administered questionnaire was designed and collected from 353 domestic and international general attendees who visited a medical tourism exhibition. The results show that the critical underlying factors of exhibition service quality of medical tourism were discovered by exploratory factor analysis. The relationship between exhibition service quality, satisfaction, and behavioral intention was also assessed using regression analysis. The results indicated that four important factors of exhibition service quality of medical tourism (i.e., product quality, environment quality, delivery quality, and social quality) were identified. Moreover, social quality was found to have the greatest significant influence on satisfaction, followed by product quality, environment quality, and delivery quality. Attendance satisfaction also significantly influenced behavioral intention. The study determined that a medical tourism exhibition is a useful strategic marketing tool to actively promote the medical tourism industry when exhibition service quality of medical tourism positively and significantly influences attendance satisfaction and behavioral intention. It also suggested that improving the exhibition service quality of medical tourism may lead both domestic and international general attendees to become medical tourists in domestic medical tourism markets.

Key words: Medical tourism; Exhibition; Service quality; Satisfaction; Behavioral intention

Website Functionality of Convention and Exhibition Centers: Important Performance Dimensions and Attributes – 549
DOI: https://doi.org/10.3727/152599520X15894679115565

Xiuchang Tan* and Rob Law†

*School of Hospitality Management, Institute for Tourism Studies, Macao, China
†School of Hotel and Tourism Management, Hong Kong Polytechnic University, Hong Kong

A convention and exhibition center (CEC) offers spaces and services for various events. An effective website is important for a CEC because event site selection involves extensive long-distance information searching and communication. However, despite ample website evaluation studies conducted in the tourism and hospitality field, very few studies can adequately reflect the business environment of the CECs and the decision process of selecting a CEC. This study builds on the existing models for hotel website performance and identifies the important dimensions and attributes of a CEC website through a focus group discussion with multiple stakeholders on the selection of event venues. A framework with four dimensions and 41 attributes is developed. The results show that CECs websites should focus on Venue Facilities and Services (VFS), Contact Information (CI), Website Management (WM), and Destination Information (DI). Functions related to reservation and payment, which are very important for hotels, are found not value-added for CECs. The study expands the literature on website evaluations and e-marketing. Managerial insights are also provided to CEC operators and other related industry practitioners.

Key words: Website evaluation; Convention and exhibition center; Event site selection; Meetings, Incentives, Conventions, and Exhibitions (MICE)

Consumers’ Responses to Tie-In Brand Purchase Intention in Event Sponsorships – 565
DOI: https://doi.org/10.3727/152599520X15894679115574

S. Sreejesh,* Juhi Gahlot Sarkar,† and Abhigyan Sarkar†

*Marketing, Indian Institute of Management, Kozhikode, India
†Marketing, Institute of Management Technology, Ghaziabad, India

The purpose of this article is to propose and empirically test a conceptual model showing the effect of consumer responses (cognitive and emotion) towards tie-in brand purchase intention in event sponsorships. Tie-in brand refers to the brand that is sponsoring any event. Consumer responses are generated towards both event and tie-in brand simultaneously as both brand and event are connected. In the model, the cognition and emotion generated by both event and brand are modeled as the major antecedents to develop consumer’s hedonic experience and utilitarian value judgments that in turn direct consumer’s purchase behavior towards the tie-in brand. Data were collected through structured questionnaire-based surveys from spectators aged 18 and above, at two major events held in India. Structural equation modeling was employed to validate and test the conceptual model. The study findings show that in event sponsorships spectators’ cognitive and emotional responses towards both the events and the sponsoring brands play a key role in the formation of hedonic–utilitarian value judgements. The hedonic–utilitarian evaluation of event further leads to the development of affective and cognitive evaluation of the brand, which in turn predicts consumer’s purchase intention towards the brand. A model showing the mechanism of spectators’ cognition–affect transfer from event to sponsor brand is relatively scarce and inconclusive in the prior literature. Thus, this study is the first attempt to show how spectators’ cognition–affect transfer can occur in event sponsorships, and provide the marketers with insights about the psychological process through which event sponsorship would generate spectators’ purchase intentions toward the tie-in brands.

Key words: Events; Sponsorships; Brands; Purchase behavior; Event sponsorship

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Copyright Notice: It is a condition of publication that manuscripts submitted to this Journal have not been published and will not be simultaneously submitted or published elsewhere. By submitting a manuscript, the author(s) agree that the copyright for the article is transferred to the publisher, if and when the article is accepted for publication. The copyright covers the exclusive rights to reproduce and distribute the article, including reprints, photographic reproductions, microform, or any other reproductions of similar nature and translations. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, electrostatic, magnetic tape, mechanical, photocopying, recording, or otherwise, without permission in writing from the copyright holder.

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Updated as of December 2020

Number of submissions:  103
Number of reviews requested:  309
Number of reviews received:  206
Approval rate:  36% after first revision, 50% after second revision
Average time between submission and publication:  16 months

Special Issue: Event Innovation and Resilience During Uncertainty
Deadline: March 13, 2022

Guest Editors:

Dr. Elina (Eleni) Michopoulou, University of Derby, United Kingdom
Email: e.michopoulou@derby.ac.uk

Dr. Nikolaos Pappas, University of Sunderland, United Kingdom
Email: nikolaos.pappas@sunderland.ac.uk

Dr. Iride Azara, University of Derby, United Kingdom
Email: iride.e.azara@derby.ac.uk

In recent years, studies on innovation and resilience, often adopt the angle of crisis recovery or focus on value-creating innovative and creative strategies and practices. While those studies have begun to explore the underpinning principles of innovation and resilience, they often focus on a specific sector or region or viewed through the narrow lenses of economic recovery. Moreover, the theoretical and applied aspects of innovation and resilience need to be approached from a multidisciplinary point of view, to enable a better understanding of the internal and external dynamics that affect the evolution, planning and delivery of events at times of uncertainty. The pathway to success (or failure) lies on the overall innovative stance adopted by event stakeholders and the resilience demonstrated by companies and communities alike to externalities that yield not only challenges and threats; but also bear opportunities for fundamentally rethinking our practices of planning and delivering events. Therefore, an SI revisiting innovation and resilience during uncertainty will be highly relevant to both, industry and academia.

This special issue welcomes theoretical, empirical, experimental, and case study research contributions. These contributions should clearly address the theoretical and practical implications of the research in reference. Both conceptual and empirical work are welcome. Event innovation and resilience can be viewed under a variety of prisms, including but not limited to:

• Innovation, creativity and change management
• Resilience management
• Complexity management
• Competitiveness, sustainability and corporate social responsibility
• Consumer behaviour, decision-making, expectations, experience and satisfaction
• Adaptive capacities
• Crisis management
• Urban resilience
• Multi-disciplinary resilience
• Event design, planning and delivery
• Economics of change impacts and adaptation
• Emerging and innovative research methods and methodologies
• Human resources, equality, diversity, and labour operations
• The role of technology in event innovation and resilience
• Marketing, advertising, branding and promotional activities
• Mobilities
• Training and education
• Wellbeing of employees, local communities and event participants
• Other interdisciplinary areas related to event management

Review Process

Each paper submitted for publication consideration is subjected to the standard review process designated by Event Management journal. Based on the recommendations of the reviewers, the Editor-in-chief along with the guest editors, decisions will be made whether particular submissions will be accepted, revised or rejected. Please note that the review process will start after the full paper submission deadline.

Submission Guidelines

Authors should submit manuscripts electronically via the journal online platform (available from September 2021).

Full paper submission deadline: March 13, 2022
Expected publication date: Mid to end of 2023

All papers should follow the submission guidelines of the Event Management journal. For more information please visit Submitting Articles

HUMAN RIGHTS AND THE OLYMPICS, MEGA- AND MAJOR- EVENTS

EVENT MANAGEMENT JOURNAL SPECIAL ISSUE CALL

PUBLISH DATE: 2021-2022

GUEST EDITORS:

Dr Michael B. Duignan, Head of Department and Reader in Events, School of Hospitality and Tourism Management, University of Surrey, UK.

Dr Mike Duignan – Video overview of special issue:
https://youtu.be/IPKHEir_dA4

Prof Laurence Chalip, Head of Department and Professor in Sports Management, School of Sport, Recreation, and Tourism Management, George Mason University, USA.

Prof Laurence Chalip – Thoughts on human rights and the Olympics, mega- and major-events:
https://youtu.be/A1LBPz4VnyI

BACKGROUND

The Olympics, mega- and major- events have a long history of human rights abuse (Amnesty International, 2021a). An increasing body of work over the last two decades have advanced a rights-based agenda in the context of large-scale events (e.g. Caudwell and McGee’s (2017) Special Issue on ‘Human Rights and Events, Leisure and Sport’ and more recently the European Funded ‘Event Rights’ (2020) project). Specific case study works have too sought to frame stakeholder exclusion as a human rights issue, as numerous social groups find have been identified to be exploited in one way or another in the melee of planning, delivery, and in the post-event legacy periods (e.g. Talbot and Carter, 2018; Duignan, Pappalepore and Everett, 2019). Indeed, large scale events too act as a platform for amplifying human rights abuses already existing in the host city and/or country context, as well as those produced as a direct and indirect result of hosting. For example, the Qatar 2022 FIFA World Cup not only exposed limited national legislation protecting labour rights in Qatar, but this was also evidenced by poor working and living conditions, as well as delayed salaries for those working on the Khalifa Stadium (Amnesty International, 2021b). Occurring over protracted time-periods and geographical boundaries, the host country and city provides a useful incubator to examine human rights issues.

Owners and organisers of large-scale events acutely recognise human rights abuses as a problem that warrants new policy interventions and closer practical relations with host cities and countries, whether that be the Commonwealth Games Foundation’s (2017): ‘Transformation 2022 Strategy – A Human Rights Commitment’, through to the “International Olympic Committee’s (IOC) human rights strategy and policy commitment” (…) looking at “further embedding human rights in the good governance principles, and the establishment of the previously announced Human Rights Advisory Committee.” (IOC, 2020). This is part of a wider movement of large events pressuring hosts to consider embedding principles and objectives aligned to the United Nations Sustainable Development Goals (2021). Furthermore, local organisingcommittees increasingly work with human rights organisations to tackle specific types of abuses. For example, ‘It’s a Penalty’: an international charity dedicated to raising awareness of human trafficking in host cities, works directly with Olympic venues to screen campaign videos to warn fans of the signs and how to report potential abuses (https://itsapenalty.org/)

This CFP on Human Rights and the Olympics, Mega- and Major-Events hopes to 1) expose significant human rights abuses that have not been adequately amplified to date; 2) bring together a disparate body of work looking at human rights; 3) publish existing and on-going work evaluating the legacy of previous events or looking forward to events in the year of 2021 and beyond; 4) identify good practice, like It’s a Penalty’s work, that illustrates the power of large-scale events for exposing and tackling human rights abuses too; 5) encourage scholars to act as a critical friend and work with policy makers and/or industry to help stimulate positive change.

We are looking for:

• Multidisciplinary research papers that draw on a range of different ideas, concepts, theories and traditions appropriate to explain the human rights issue under investigation.
• Scholars may wish to take a global perspective (i.e. by drawing on a range of event examples and cases to illustrate the ubiquity of the human rights abuse), or for example may present a specific human right issue in a specific event case study.
• All papers must provide a set of policy and/or industry recommendations centred around the following themes:
• EDUCATE– educating stakeholders and raising awareness of the chosen human rights issue.
• EQUIP– equipping stakeholders and those affected to help tackle chosen human rights issue.
• ENCOURAGE– how to encourage stakeholders and those affected to come forward to report chosen human rights issue.

N.B. Clarify how educate, equip, and encourage recommendations have transferability beyond the context you are speaking about to have more universal and/or value across numerous events.

Though this list in not exhaustive, below are examples of human rights issues found across major events:

• Human trafficking
• Freedom of speech
• Labour rights and worker exploitation
• Lack of personal safety
•  Poverty and socio-economic deprivation
• Athlete abuse
•  LGBTQ+ rights
• Torture and execution
• Police brutality
• Black Lives Matter
• Forced evictions and displacement
• Host community disruption
•  Gentrification and indirect displacement
• Racism
•  Sexism

For those looking for a deeper understanding regarding the types of human rights issues and the ways these can be analysed and tackled across the entire lifecycle of major events, we have provided two documents below.

• The United Nations Human Rights: Office of the High Commissioner (https://www.ohchr.org/en/issues/pages/listofissues.aspx) has a comprehensive list of human rights issues and related resources; and
• The Institute for Business and Human Rights provides a useful overview of the ways human rights issues can be analysed and tackled across the entire lifecycle of major events too (https://www.sporthumanrights.org/uploads/resources/The_MSE_Lifecycle_-_Embedding_Human_Rights_from_Vision_to_Legacy.pdf)

References

Amnesty International UK. (2021a). Sports and Human Rights. Available at: https://www.amnesty.org.uk/issues/sport-and-human-rights

Amnesty International UK. (2021b). Qatar World Cup: The ugly side to the beautiful game. Available at: https://www.amnesty.org.uk/qatar-world-cup-ugly-side-beautiful-game

Commonwealth Games Foundation. (2017). Transformation 2022 Strategy – A Human Rights Commitment. Available at: https://thecgf.com/content/cgf-human-rights-statement

Duignan, M.B., Pappalepore, I., & Everett, S. (2019). The ‘summer of discontent’: Exclusion and communal resistance at the London 2012 Olympic Games. Tourism Management, 70, 355-367.

EventRights. (2021). Introduction. Available at: http://eventrights.net/

IOC. (2020). IOC moves forward with its human rights approach. Available at: https://www.olympic.org/news/ioc-moves-forward-with-its-human-rights-approach

It’s a Penalty. (2021). Introduction. Available at: https://itsapenalty.org/

Raco, M., & Tunney, E. (2010). Visibilities and invisibilities in urban development: Small business communities and the London Olympics 2012. Urban Studies, 47(2), 2069–2091.

Talbot, A., & Carter, T. (2018). Human rights abuses at the Rio 2016 Olympics. Leisure Studies, 37(1), 77–88.

Deadlines

• Deadline for extended abstracts of max 500 words by 12th March, 2021.

Note: send your abstract to: M.Duignan@surrey.ac.uk

• Confirmations of acceptance/rejection by 19th March, 2021.
• Deadline to submit full paper by 11th October, 2021.

If you have any questions, please email: M.Duignan@surrey.ac.uk