Tourism, Culture & Communication is the longest established international refereed journal that is dedicated to the cultural dimensions of tourism. The editors adopt a purposefully broad scope that welcomes readers and contributors from diverse disciplines and who are receptive in a wide variety of research methods. While potential cultural issues and identities are unlimited, there is a requirement that their consideration should relate to the tourism and hospitality domain. Tourism, Culture & Communication provides readers with multidisciplinary perspectives that consider topics and fields extending beyond national and indigenous cultures as they are traditionally understood and recognized. Coverage may extend to issues such as cultural dimensions of the United Nations’ Sustainable Development Goals (SDGs), gender and tourism, managing tourists with disabilities, sport tourism, or age-specific tourism. Contributions that draw upon the communications literature to explain the tourism phenomenon are also particularly welcome. Beyond the focus on culture and communications, the editors recognize the important interrelationships with economies, society, politics, and the environment.
The journal publishes high-quality research and applies a double-blind refereeing process. Tourism, Culture & Communication consists of main articles, major thematic reviews, position papers on theory and practice, and substantive case studies. A reports section covers specific initiatives and projects, “hot topics,” work-in-progress, and critical reviews.
BrianKing Professor,AssociateDean,SchoolofHotelandTourismManagement,HongKongPolytechnicUniversity 17ScienceMuseumRoad,EastTsimShaTsui,Kowloon,HongKongSAR,China Brian.firstname.lastname@example.orgTel:34002182WantaneeSuntikul AssistantProfessor,SchoolofHotelandTourismManagement,HongKongPolytechnicUniversity 17ScienceMuseumRoad,EastTsimShaTsui,Kowloon,HongKongSAR,China email@example.comTel:34002177FOUNDATIONEDITOR LindsayTurner VictoriaUniversity,Melbourne,AustraliaCRITICALREVIEWSEDITOR KeithHollinshead,LutonBusinessSchool,TheUniversityofBedfordshire,PutteridgeBury,Luton,UKBOOKREVIEWEDITOR HonggenXiao,HongKongPolytechnicUniversity,Kowloon,HongKongEDITORIALBOARD JeromeAgrusa,HawaiiPacificUniversity,USA ElizabethAgyeiwaah,MacauUniversityofScienceandTechnology,Macau TraceyBerno,LincolnUniversity,NewZealand WuBihu,PekingUniversity,China DavidBojanic,UniversityofTexasatSanAntonio,USA ErikCohen,HebrewUniversity,Israel ChrisCooper,OxfordBrooksUniversity,UK JenniferCraik,RMITUniversity,Australia GrahamDann,FinmarkUniversityCollege,Norway KadirDin,UniversityofUtara,Malaysia HillaryDuCros,UniversityofNewBrunswick,Canada David Harrison, Middlesex University, UK Anne-MarieHede,VictoriaUniversity,Australia WilliamG.Feighey,Tourism21,Switzerland ThorFlognfeldt,LillehammerCollege,Norway DavidHarrison,UniversityoftheSouthPacific,Fiji JafarJafari,UniversityofWisconsin-Stout,USA MyriamJansen-Verbeke,CatholicUniversityLeuven,Belgium AlanLew,NorthernArizonaUniversity,USA AlastairMorrison,PurdueUniversity,USA WienduNuryanti,InternationalCentreforCulture&Tourism(ICCT),Indonesia AbrahamPizam,UniversityofCentralFlorida,USA Stephen Pratt, University of the South Pacific, Fiji BrentRitchie,UniversityofCalgary,Canada GlennRoss,JamesCookUniversity,Australia ChrisRyan,UniversityofWaikato,NewZealand CarlaSantos,UniversityofIllinoisatUrbana-Champaign,USA TonySeaton,UniversityofBedfordshire,UK TomSelanniemi,UniversityofJyvaskyla,Finland MyraShackley,NottinghamTrentUniversity,UK DavidSimmons,LincolnUniversity,NewZealand TejVirSingh,CentreforTourismResearch&Development,India ValeneSmith,CaliforniaStateUniversity,USA PeterSpearritt,UniversityofQueensland,Australia
Manuscript submission: Authors should submit their manuscripts electronically and in Word format by email to the joint editors-in-chief, Professor Brian King and Assistant Professor WantaneeSuntikul at firstname.lastname@example.org. The submission of manuscripts, figures, and tables should follow the guidelines noted below.
General manuscript preparation: Manuscripts should be submitted as a Word document, double spaced, with all pages numbered. Because manuscripts are sent out for blind review, submissions should include a cover page that includes only the title. Submissions should include figures and tables at the end of the file or provide figures in a separate file attachment. It is important to note that figures and tables should not be incorporated within the text of the manuscript. Main and secondary headings should be clearly identifiable.
Title page: This should contain the title of the manuscript, and the names of all authors and corresponding affiliation(s) for each contributor, which should include Department/School/College, Institution, City (State), and Country. The corresponding author must be clearly designated and a complete postal mailing address and email address must be included for the corresponding author (phone and fax numbers are optional). A short title should also be included.
Abstract and key words: Submissions should an abstract of up to 300 words. This will represent the content of the manuscript in abbreviated form. It should include major results, conclusions, and/or recommendations, followed by supporting details of the research method, scope and purpose, as appropriate. Three to five key words that are suitable for indexing purposes should be supplied.
Text: All main and subheadings should be clearly indicated. The APA Publication Manual (6th edition) guidelines should be followed for citing references in the text (see below) and for the reference list. All figures and tables must be cited in the text in the order in which they appear (do not incorporate figures and tables within the body of the text). The file should be arranged as: title-only cover page, title page (with names and affiliations), abstract and key words, main body text, reference list, figure legends and figures (or provide figures in a separate file), and tables.
References: The reference list should be arranged in alphabetical order. Follow APA Publication Manual (6th edition) for text and reference list citations, following the examples that are set out below. [Note: always provide citation page number(s) in the text forquoted material from a printed source.] Include in the reference list only those cited in the text and ensure that all text citations have an entry in the reference list.
Text citations: (Gunn, 1990) or (Fesenmaier et al., 1994; Mazanec, 1992, 1993; Uysal & Gitelson, 1994) or (Crompton, 1979, p. 411) (for quoted material). Please note that names within parentheses should appear in alphabetical order, NOT listed chronologically.
Journal Article: Crouch, I. G. (1994). The study of international tourism demand: A review of findings. Journal of Travel Research, 33(1), 12–23. Book: Witt, E. S., & Witt, C. A. (1992). Modeling and forecasting in tourism. London: Academic Press. Book chapter in edited book:Frechtling, C. D. (1994). Assessing the impacts of travel and tourism: Measuring economic benefits. In J. R. Brent Ritchie & C. R. Goeldner (Eds.), Travel, tourism, and hospitality research (2nd ed., pp. 367–391). New York: John Wiley & Sons. Internet Source: Organization for Economic Cooperation and Development. (2009). The impact of culture on tourism. Retrieved from http://www.oecdbookshop.org
Please note that citations such as “personal communication” should be cited parenthetically in the text only. Do not include in the reference list.
Use of Copyright Materials: Authors must attest their manuscript contains original work and provide proof of permission to reproduce any content (artwork, photographs, tables etc.) in connection with their manuscript, also ensuring their work does not infringe on any copyright and that they have obtained permission for its use. It is important to note that any and all materials obtain via the Internet/social media (including but not limited to Face Book, Twitter, Instagram, etc.) falls under all copyright rules and regulations and permission for use must be obtained prior to publication.
Figures: All figures should be provided in .doc, .jpg, .tif, or .pdf format, at high resolution. Do not incorporate figures within the text of the manuscript. Figures should be prepared without color unless the figure is to be printed in color (note there is a charge for printing figures in color). Avoid light shading that will not reproduce well. Labeling and figure detail must be large enough to be legible after reduction to fit page parameters. Each figure must be cited in the text and legends for all illustrations should be includedat the end of the manuscript file. Do not incorporate the figure legend or figure number as part of the figure itself.
Tables: Table material should not duplicate the text. Include each table on a separate page at the end of the manuscript or as a separate file. Include a title for each table. Avoid overly wide or long tables that would not fit printed page parameters.
Copyright: Publications are copyrighted for the protection of authors and the publisher. A Transfer of Copyright Agreement will be sent to the corresponding author whose manuscript is accepted for publication. The form must be completed and returned with the final manuscript files(s).
Author Options: Articles appearing in Tourism, Culture & Communication are available to be open access and also contain color figures (neither is a condition for publication). Authors will be provided with an Author Option Form, which indicates the following options.
A voluntary submission fee of $125.00 includes one free page of color and a 50% discount on additional color pages (color is discounted to $100.00 per color page).
Open access is available for a fee of $200.00 for up to 15 pages and $50.00 for each additional page. Color would be discounted to $100.00 per color page.
If you choose to have your article be open access, an Open Access form will be sent with the amount due based on the number of pages at proof stage. The Open Access form will need to be completed and returned with payment information and any corrections to the proof prior to publication.
The use of color in articles is an important feature. Your article may contain figures that should be printed in color. There is a charge for figures appearing in color. Cost for color figure in an article $200.00 (if not paying Voluntary Submission Fee or Open Access Fee). A payment form will be provided with your proof if you take advantage of this option, which will need to be completed and returned with any corrections to the proof prior to publication.
Author Option Form: The Author Option form will be sent to the author whose manuscript is accepted. The form must be completed and returned with the final manuscript file(s) even if the answer is “No” to the options. This form serves as confirmation of your choice for the options.
Page Proofs: Page proofs will be sent electronically to the designated corresponding author prior to publication. Minor changes only are allowed at this stage. The designated corresponding author will receive one free copy of the issue in which the article is published and a free pdf file of the final press article will be sent by email.
Disclaimer: Although the publisher and editorial board make every effort to ensure that no inaccurate or misleading data, opinion, or statement appears in this journal, they wish to make it clear that the data and opinions appearing in the articles and advertisements herein are the sole responsibility of the contributor or advertiser concerned. Accordingly, the publisher, the editorial board, editors, and their respective employees, officers, and agents accept no responsibility or liability whatsoever for the consequences of any such inaccurate or misleading data, opinion, or statement.
The publishers and editorial board of Tourism Culture & Communication have adopted the publication ethics and malpractice statements of the Committee on Publication Ethics (COPE) https://publicationethics.org/core-practices. These guidelines highlight what is expected of authors and what they can expect from the reviewers and editorial board in return. They also provide details of how problems will be handled. Briefly:
Tourism Culture & Communication is governed by an international editorial board consisting of experts in interdisciplinary perspectives in areas of interest that may branch away from traditionally recognized national and indigenous cultures, for example, cultural attitudes toward the management of tourists with disabilities, gender aspects of tourism, sport tourism, or age-specific tourism, and related fields. Information regarding the editorial board members is listed on the inside front cover of the printed copy of the journal in addition to the homepage for the journal at: https://www.cognizantcommunication.com/journal-titles/tourism-culture-a-communication under the “Editorial Board” tab.
This editorial board conducts most of the manuscript reviews and plays a large role in setting the standards for research and publication in the field. The Editor-in-Chief receives and processes all manuscripts and from time to time will modify the editorial board to ensure a continuous improvement in quality.
The reviewers uphold a peer review process without favoritism or prejudice to gender, sexual orientation, religious/political beliefs, nationality, or geographical origin. Each submission is given equal consideration for acceptance based only on the manuscript’s importance, originality, academic integrity, and clarity and whether it is suitable for the journal in accordance with the Aims and Scope of the journal. They must not have a conflict of interest with the author(s) or work described. The anonymity of the reviewers must be maintained.
All manuscripts are sent out for blind review and the editor/editorial board will maintain the confidentiality of author(s) and their submitted research and supporting documentation, figures, and tables and all aspects pertaining to each submission.
Reviewers are expected to not possess any conflicts of interest with the authors. They should review the manuscript objectively and provide recommendations for improvements where necessary. Any unpublished information read by a reviewer should be treated as confidential.
Manuscripts must contain original material and must not have been published previously. Material accepted for publication may not be published elsewhere without the consent of the publisher. All rights and permissions must be obtained by the contributor(s) and should be sent upon acceptance of manuscripts for publication.
References, acknowledgments, figure legends, and tables must be properly cited and authors must attest their manuscript contains original work and provide proof of permission to reproduce any content (artwork, photographs, tables, etc.) in connection with their manuscript, also ensuring their work does not infringe on any copyright and that they have obtained permission for its use. It is important to note that any and all materials obtain via the Internet/social media (including but not limited to Face Book, Twitter, Instagram, etc.) falls under all copyright rules and regulations and permission for use must be obtained prior to publication.
Authors listed on a manuscript must have made a significant contribution to the study and/or writing of the manuscript. During revisions, authors cannot be removed without their permission and that of all other authors. All authors must also agree to the addition of new authors. It is the responsibility of the corresponding author to ensure that this occurs.
Financial support and conflicts of interest for all authors must be declared.
The reported research must be novel and authentic and the author(s) should confirm that the same data has not been and is not going to be submitted to another journal (unless already rejected). Plagiarism of the text/data will not be tolerated and could result in retraction of an accepted article.
When humans, animals, or tissue derived from them have been used, then mention of the appropriate ethical approval must be included in the manuscript.
The publishers agree to ensure, to the best of their abilities, that the information they publish is genuine and ethically sound. If publishing ethics issues come to light, not limited to accusations of fraudulent data or plagiarism, during or after the publication process, they will be investigated by the editorial board including contact with the authors’ institutions if necessary, so that a decision on the appropriate corrections, clarifications, or retractions can be made. The publishers agree to publish this as necessary so as to maintain the integrity of the academic record.
Enlightened Travelers? Cultural Attitudes, Competencies, and Study Abroad – 165 DOI: https://doi.org/10.3727/109830419X15554157596092 Ara Pachmayer* and Kathleen Andereck†
*Kinesiology and Recreation Administration, Humboldt State University, Arcata, CA, USA †School of Community Resources and Development, Arizona State University, Phoenix, AZ, USA
In this qualitative study, the impact of the touristic experiences of study abroad participants on cultural attitude change and perceived cultural competence was investigated. The sample was comprised of college students who had participated in a study abroad program. The study included a photo elicitation project with participants after their study abroad program where participants submitted up to 10 photos from their study abroad experience, which represented best their experiences in another culture. The results of this study indicate that the touristic experiences study abroad participants have does result in changes in both their cultural attitudes and cultural competency, which supports previous literature. Participants often have profound experiences while studying abroad that impacts their feelings about others, themselves, and how they function in the world as expressed through cultural attitude change and perceptions of cultural competency. Participants expressed their cultural attitudes by discussing expectations and assumptions they had about the host country, cultural adjustment, trying new things in the host culture, and comparing the host country to home. In discussing their cultural attitudes, participants further explained how their experiences led them to acknowledge cultural differences and resulted in changes in their ability to understand, accept, and adapt to cultural differences, all elements necessary for attaining cultural competency. Recommendations include using the framework of the study in evaluating study abroad participants’ touristic experiences outside of the classroom. This could result in valuable information for improving cultural experiences embedded to a study abroad program and designing reflection activities for participants to better understand the impact of study abroad on their cultural attitudes and cultural competency.
Key words: Study abroad; Photo elicitation; Cultural attitude change; Cultural competency; Contact theory What Is Home? The Perspectives of Traveling Professional Workers in Vietnam – 183 DOI: https://doi.org/10.3727/109830419X15542140077684 My Nguyen Dien Tran* and Adam Weaver†
*Department of Tourism, Sport and Society, Lincoln University, Lincoln, Canterbury, New Zealand †School of Hospitality, Tourism and Sport, Niagara College, Niagara-on-the-Lake, Ontario, Canada
Defining home has become a complex matter in a mobile world. With many people now able to move fairly freely and having a number of options with respect to where they can reside, the conventional concept of home that links it to one particular place is no longer as useful. Drawing from a qualitative study of 34 traveling professional workers (TPWs) in Da Nang and Hoi An in Vietnam, the article explores how home is perceived among this group of international migrants. TPWs think of themselves as having more than one home. The article also distinguishes between two related notions: “temporary home” and “permanent home.” Key factors that can influence the TPWs’ perception of home are identified, including physical exposure to the place, social relationships, a sense of belonging, and employment. Overall, the article explores the concept of home—settling and dwelling—among a group of professional workers employed within the tourism and hospitality industry who are pursuing their careers in a place other than their original home. The concept of home has evolved for migrants who are highly mobile and whose profession offers them opportunities to work internationally; in this context, home is a multifaceted phenomenon. Home has to be considered in relation to relocation as well as being tied, even if temporarily, to a specific place.
Key words: Home; Traveling professional workers (TPWs); Mobility; Tourism; Vietnam Blackfish: A Crisis of Legitimacy at Seaworld – 195 DOI: https://doi.org/10.3727/109830419X15554157596100 Joseph Eric Massey* and Riana Harintsoa Randriamarohaja†
*School of Business Administration, Al Akhawayn University, Ifrane, Morocco †School of Business & Technology, Stamford University, Bangkok, Thailand
A case study of a crisis in the hospitality and tourism industry was conducted and is reported on in this article. Specifically, the crisis of legitimacy at SeaWorld that resulted from the Blackfish documentary is presented and analyzed. The conceptual framework that guides the investigation is developed by reviewing and synthesizing theories of organizational legitimacy, crisis management, and crisis communication. SeaWorld’s crisis response is described and its crisis communication analyzed. The results of the study indicate that SeaWorld managed crisis management and crisis communication poorly, resulting in major damage to SeaWorld’s organizational legitimacy. This case provides implications for hospitality and tourism scholar-practitioners to consider. First, hospitality and tourism organizations must be proactive in their crisis management endeavors, identifying threats to the organization. Second, hospitality and tourism organizations must monitor social media actively and respond immediately and appropriately. Third, crisis communication must be consistent, or else organizational crisis may be exacerbated.
Key words: Hospitality & tourism; Crisis management & communication; Organizational legitimacy; SeaWorld;Blackfish Tourist Arrivals to Muslim Countries: Is Religion Important? – 209 DOI: https://doi.org/10.3727/109830419X15554157596128 Gairuzazmi M. Ghani
Department of Economics, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, Kuala Lumpur, Malaysia
Tourism is an important source of income for many countries, and religion is one of the factors shown to promote tourist arrivals. An important development in the tourism sector is the expansion of Islamic tourism products. If tourists from Muslim countries prefer to visit other Muslim countries, then the promotion of Islamic tourism products should focus on Muslim countries. This study uses the bilateral tourism flows gravity model to examine the Muslim country effect: that is, whether the number of tourist arrivals to Muslim countries is higher from Muslim countries than from non-Muslim countries. The analysis involved two steps. First, a least square dummy variables method was used using global level data. Second, the Muslim country effect was examined on the country level using tourist arrivals data for individual Muslim countries. The analysis shows that the Muslim country effect is positive at the global level but varies on the individual country level.
Key words: Islamic tourism; Gravity model; Muslim country effect; Organisation of Islamic Cooperation (OIC) “Hot Issue” Critical Review
The “Culture Wars” and Social Polarization: Effects on Historical Monuments and Tourism – 217 DOI: https://doi.org/10.3727/109830419X15554157596146 Keith Kay Hin Tan* and Paolo Mura†
*Faculty of Built Environment, Engineering, Technology & Design, Taylor’s University, Selangor, Malaysia †Faculty of Hospitality, Food & Leisure Management, Taylor’s University, Selangor, Malaysia
This hot issue article examines the convergence in experience between the “developing” world’s postcolonial experience during the 20th century and the “developed” world’s liberal/progressive social agenda in the 21st century. In it, Tan and Mura highlight the role of the “culture wars” in creating new “minority” groups based not on ethnicity or social class but on social ideology, whose disagreements with dominant majority groups threatens to unleash a new round of heritage destruction worldwide. Citing the public display of monuments to the Confederate States of America as an example of this new sensitivity, the reviewers conclude that although tourist consumption, the passage of time, and the absence of “living communities” can each act collectively to remove the stigma of ideology from monumental constructs, it remains to be seen which monuments will survive this period of social change to be appreciated as memorials to their time. Tan and Mura nevertheless identify the tourism industry as being uniquely empowered to preserve even monuments to “inconvenient” histories that are still important as place-makers for their cities or as works of public art for their host countries. (Abstract by the Critical Reviews Editor)
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